+7 812 326-53-53
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+7 812 312-24-44
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Cancellation policy

Cancellation policy at Helvetia Hotel depends on a season:

Low season (  November 1, 2018 - March, 31 2019; November, 1 2019- March, 31 2020): If the room is cancelled less than 1 day (by 2 p.m.) prior to arrival or in case of no-show, the hotel charges a penalty equal to one night's accommodation.

Shoulder season ( July 18, 2018 - October 31, 2018; April 1, 2019 - May, 12 2019; July 18, 2019 - October 31, 2019): If the room is cancelled less than 3 days (by 2 p.m.) prior to arrival or in case of no-show, the hotel charges a penalty equal to one night's accommodation.

High season ( May 13, 2019 - July 17, 2019): If the room is cancelled less than 5 days (by 2 p.m.) prior to arrival or in case of no-show, the hotel charges a penalty equal to one night's accommodation.

The hotel reserves the right to pre-authorise guest's credit card prior to arrival.