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Cancellation policy

Cancellation policy at Helvetia Hotel depends on a season:

Low season ( November, 1 2017- March, 31 2018: November 1, 2018 - March, 31 2019): If the room is cancelled less than 1 day (by 2 p.m.) prior to arrival or in case of no-show, the hotel charges a penalty equal to one night's accommodation.

Shoulder season ( July 15, 2017 - October, 31  2017; April 1, 2018 - May, 13 2018; July 18, 2018 - October 31, 2018): If the room is cancelled less than 3 days (by 2 p.m.) prior to arrival or in case of no-show, the hotel charges a penalty equal to one night's accommodation.

High season ( May 14, 2018 - July 17, 2018): If the room is cancelled less than 5 days (by 2 p.m.) prior to arrival or in case of no-show, the hotel charges a penalty equal to one night's accommodation.

For the period of 2018 FIFA World Cup ( June 14, 2018- July 15, 2018):If the room is cancelled less than 14 days (by 2 p.m.) prior to arrival or in case of no-show, the hotel charges a penalty equal to one night's accommodation.

The hotel reserves the right to pre-authorise guest's credit card prior to arrival.