+7 812 326-53-53
Reception service
+7 812 312-24-44
Reservation department

Cancellation policy

Cancellation policy at Helvetia Hotel depends on a season:


Low season (January 1, 2019 – March, 31 2019; November, 1 2019 – December, 31 2019): If the room is cancelled less than 1 day (by 2 p.m.) prior to arrival or in case of no-show, the hotel charges a penalty equal to one night"s accommodation.

Shoulder season (April 1, 2019 – May, 12 2019; July 18, 2019 – October 31, 2019): If the room is cancelled less than 3 days (by 2 p.m.) prior to arrival or in case of no-show, the hotel charges a penalty equal to one night"s accommodation.

High season (May 13, 2019 – July 17, 2019, except 05.06.19 – 09.06.19): If the roomis cancelled less than 5 days (by 2 p.m.) prior to arrival or in case of no-show, the hotel charges a penalty equal to one night"s accommodation.

The hotel reserves the right to pre-authorise guest"s credit card prior to arrival.