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+7 812 312-24-44
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Cancellation policy

Cancellation policy at Helvetia Hotel depends on a season:

Low season (October, 17 2016 - March,31 2017; November, 1 2017- March, 31 2018): If the room is cancelled less than 1 day (by 2 p.m.) prior to arrival or in case of no-show, the hotel charges a penalty equal to one night's accommodation.

Shoulder season ( April 1, 2017- May 14, 2017; July 15, 2017 - October, 31  2017; ): If the room is cancelled less than 3 days (by 2 p.m.) prior to arrival or in case of no-show, the hotel charges a penalty equal to one night's accommodation.

High season ( May 15, 2017 - July 14, 2017)): If the room is cancelled less than 5 days (by 2 p.m.) prior to arrival or in case of no-show, the hotel charges a penalty equal to one night's accommodation.

The hotel reserves the right to pre-authorise guest's credit card prior to arrival.