+7 812 326-53-53
Reception desk
+7 812 312-24-44
Reservation department
11 Marata Street, St. Petersburg

Cancellation policy

Cancellation policy at Helvetia Hotel depends on a season:


Low season (January 1, 2020 – March, 31 2020; November, 1 2020 – December, 31 2020): If the room is cancelled less than 1 day (by 2 p.m.) prior to arrival or in case of no-show, the hotel charges a penalty equal to one night"s accommodation.

Shoulder season (April 1, 2020 – May, 12 2020; July 27, 2020 – October 31, 2020): If the room is cancelled less than 3 days (by 2 p.m.) prior to arrival or in case of no-show, the hotel charges a penalty equal to one night"s accommodation.

High season (May 13, 2020 – July 17, 2020 except 22.07.20 – 25.07.20): If the roomis cancelled less than 5 days (by 2 p.m.) prior to arrival or in case of no-show, the hotel charges a penalty equal to one night"s accommodation.

The hotel reserves the right to pre-authorise guest"s credit card prior to arrival.